Ergo has a wealth of experience in designing, deploying and managing large scale EUC environments. Ergo believes in looking at the complete stack of technologies that make up a EUC solution, and we partner with the best vendors at each layer of that stack. For example, if designing an on-premises virtual desktop environment, we would design from the hosting hardware platform, through the presentation, profile data and application layers to the user endpoint, and everything in between. We have the skills and expertise in each of these layers to ensure that the entire solution stack is designed to meet the requirements of the business and as per best practice guidelines. We are partners with both VMware and Citrix and some other third-party vendors across the physical, virtual and mobility spaces. This allows us to be objective in discussions with customers about the best solution to meet their needs. Our end-to-end digital procurement strategy services also provide expert, unbiased IT procurement and logistics management services.
End-User Computing (EUC) refers to a set of technologies designed to provide end-users with access to applications and data. The following are examples of the types of EUC environments that exist within enterprises:
Laptops and Physical Desktop Environments: This is the more traditional EUC model prevalent in many companies today. Office users are provided with a desktop, and mobile users are provided with a laptop. Client applications and data are installed directly onto the device. These client applications can connect to aback-end application environment in one or more datacenters or public/private clouds. Devices are assigned a static amount of resources (i.e. CPU, RAM and Hard Disk Capacity) which can often lead to underutilized resources. With devices, applications and data located in multiple user sites or outside of the corporate network, management overhead and security of such environments is a key consideration.
Virtual Application and Desktop Environments: To combat the security concerns and management overhead of having laptops, desktops, applications and data strewn across all user locations, some companies deploy a virtual application or desktop environment. With a virtual application or desktop environment, applications, desktops and data are moved from the devices in the user location into one or more centralized Datacenter locations. Only mouse clicks and keystrokes are sent from the client machine to the Datacenter. A streaming video of the activity within the application is sent back to the client machine. Corporate data does not leave the Datacenter. Thin clients or zero clients can replace the laptops and desktops in user locations to reduce cost and lengthen the device life cycle. The major caveat with a virtual application or desktop environment is that it does not provide any offline capabilities. This often means that it cannot provide for 100% of use cases within an organization.
Mobile Device Environments: As the entire workforce has become more mobile and needs to be more readily available, the requirement to provide and manage mobile devices across all business areas has grown. What would have traditionally been consumer technologies such as iPhones, iPads, Android phones and tablets, have become enterprise devices. With Microsoft designing Windows 10 with Mobile Device Management (MDM) API’s, Windows 10 became the first Windows operating system that can be managed as a mobile device, i.e. over-the-air with no requirement to be on a corporate network. This is known more commonly as Modern Management. The security perimeter is no longer the Datacenter, it is now on the device itself. Modern UEM solutions like VMware Workspace ONE open up more simplified management and rigorous security techniques that would not have been possible with traditional management solutions for Windows operating systems, like Microsoft SCCM. With VMware Workspace ONE, you can manage and secure your Windows 10, iOS, Android, macOS and Chrome OS devices all from one platform.
Here are some of the EUC services we provide:
“Working with Asystec is always an outstanding experience. The support they delivery of our Storage Operations Service to the business as well as providing pre and post sales engineering expertise around Storage, DR, Backup, and Archiving is second to none. Communication is strong at every stage, with the local support and account management providing daily support to our mid-range and storage teams. The Technical Team bring a level of service that cannot be matched, and I could not be happier with the quality of their work. We look forward to the partnership evolving as the Bank continues to address market opportunities and challenges into the future.”
"We have been partnering with Asystec since their inception in 2011, and they have truly proved themselves as a key strategic partner since that time. Asystec bring to the partnership a level of knowledge, skills and accreditation’s that is second to none. Asystec’s team comprises of best in practice individuals, constantly upskilling and developing the expertise required to be recognised as one of our key partners. We look forward to a long and successful partnership with Asystec."
“Asystec have provided us with nothing short of exceptional service. The stand out feature of working with Asystec is the relationship that is built, and the manner in which they nurture and maintain that relationship. This, coupled with their numerous technical accreditations (particularly Signature Partner with EMC), means that they add a huge amount of value to our IT team. I wholeheartedly recommend Asystec as an asset to any organisation. The team at Asystec helps us have closer integration with our Vendors at all levels, the recent recognition at the EMC Technical partner awards for Technical Person of the Year to one of the Asystec team is well deserved. I wanted a partner that went beyond just the delivery of equipment and I have that with Asystec – a true partnership.”
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